Privacy Policy
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as "Device Information."
We might also collect the personal data you provide to us, including but not limited to Name, Surname, Address, and payment information, during registration or when submitting forms, in order to fulfil our agreement with you.
Why we process your data
Our top priority is customer data security. We may process only minimal user data, only as much as is absolutely necessary to maintain the Site. Information collected automatically is used only to identify potential cases of abuse and to establish statistical information regarding website usage. This statistical information is not aggregated in a way that would identify any particular user.
You can visit the Site without telling us who you are or revealing any personally identifiable information. If, however, you wish to use certain features of the website, such as receiving our Insights or contacting us directly, you may provide personal data including your email address, name, city of residence, organisation, and telephone number. You can choose not to provide personal data, but you may then be unable to take advantage of some website features.
Users uncertain about what information is mandatory are welcome to contact us at info@celagenix.com.
Your rights
If you are a European resident, you have the following rights in relation to your personal data:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision-making and profiling
If you would like to exercise any of these rights, please contact us using the details below. Additionally, if you are a European resident, please note that we process your information in order to fulfil contracts we have with you, or otherwise to pursue our legitimate business interests as described above. Your information may be transferred outside of Europe, including to Canada and the United States.
Links to other websites
Our website may contain links to other websites not owned or controlled by us. Please be aware that we are not responsible for such websites or for third parties' privacy practices. We encourage you to be aware when you leave our website and to read the privacy statements of each website that may collect personal information.
Information security
Information you provide is kept on computer servers in a controlled, secure environment, protected from unauthorised access, use, or disclosure. We maintain reasonable administrative and technical safeguards to protect against unauthorised access, use, modification, and disclosure of personal data in our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed to be entirely secure.
Legal disclosure
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Information Officer & POPIA
Celagenix Holdings (Pty) Ltd, registration number 2014/073666/07, is the responsible party under the Protection of Personal Information Act 4 of 2013 ("POPIA") for personal information processed through this website. Martin Louw is the appointed Information Officer, with Johann Koen as Deputy Information Officer.
You can direct a POPIA access, correction, deletion, or objection request to the Information Officer at popi@celagenix.com, addressed to "The Information Officer." If you are not satisfied with our response, you may complain to the Information Regulator of South Africa at inforegulator.org.za.
Contact information
If you would like to understand more about this Policy, or wish to contact us concerning any matter relating to individual rights and your personal information, please contact us:
- Email info@celagenix.com, Information Officer popi@celagenix.com
- Address 4th Floor West Wing, Nelson Mandela Square, Sandton City, Johannesburg, South Africa
- Tel +27 12 755 5528